Roasting Schedule

We currently roast every Wednesday fortnight.

Please have your orders in by 5pm (AEDT) Tuesday the day before Wednesday's roast day. Any orders received after the cut off time will be placed onto the next roast cycle.

Shipping policy

All our orders are dispatched within 48 hours of the roast date. We roast on Wednesdays and ship Thursdays.

Due to COVID-19 please be aware of shipping delays.

We are happy to offer standard tracked shipping via Sendle for all orders. All Sendle deliveries are 100% carbon neutral.

Orders below $60 – Flat rate of $7

Orders over $60 – FREE

Within Melbourne: 2-5 days

All other states: 3-7 days

For next business day delivery - $12

This covers 80% of Australian business addresses, private addresses and Post Office Boxes. This service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside capital cities, next business day service is to and from townships only.

We offer free local pick up for all orders.

Criteria Coffee

37 Wirraway Dr, Port Melbourne VIC 3207

Opening Hours: Monday to Friday 8am-5:30pm

You will be emailed once your order is ready for pick up.

We are currently only offering shipping within Australia on this website.

Please email us directly at for enquiries on international shipping.

Returns and exchanges

We do not send out any coffee without undergoing quality control protocols. If you are unsatisfied with any purchase you have made from the site for any reason, please contact us via our contact page or email to discuss a refund or exchange.

Please note, requests for returns must be raised with us within 14 days of shipment date, subject to proof of purchase date and price.